Shipping policy

Shipping Destinations We currently ship to all cities and regions across the Kingdom of Saudi Arabia (KSA), including Riyadh, Jeddah, Dammam, Makkah, Madinah, and all other provinces.

Shipping Cost We offer FREE shipping on all orders to Saudi Arabia. No minimum order required.

Order Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time Standard delivery to Saudi Arabia takes approximately 14–20 business days from the date of shipment. Delivery times may vary depending on your location and customs clearance.

Shipping Carriers We work with trusted international shipping carriers including Aramex and DHL to ensure your order is delivered safely and on time.

Fulfillment Location All orders are shipped from our warehouse located at 2981 Dongfang Road, Pudong, 200125, Shanghai, China.

Order Tracking Once your order has been shipped, you will receive an email with your tracking number and a link to track your package in real time. If you do not receive a tracking email within 5 business days of placing your order, please contact our customer support team at contact@gymste.com

Customs & Duties In rare cases, your package may be subject to customs duties or import taxes imposed by the Saudi customs authority. These charges, if applicable, are the responsibility of the customer and are not included in our product prices or shipping costs.

Delivery Issues If your order has not arrived within 25 business days of shipment, please contact us immediately at contact@gymste.com and we will investigate and resolve the issue promptly.