GYMSTE

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Can I track my order?  Yes, you will receive a tracking number via email once your order has shipped. You can use this number to monitor the delivery status of your order.

Do you ship internationally?  Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on destination.

What if I receive a damaged or defective product?  We strive to ensure that all products are in perfect condition prior to shipping. However, if you receive a damaged or defective product, please contact us within [7] days of receiving your order. We will arrange a replacement or refund as soon as possible.

Can I cancel or change my order?  Once an order is placed, it goes directly into our processing system. Therefore, changes or cancellations may not be possible. Please contact us as soon as possible if you need assistance with your order.

Do you offer returns or exchanges?  We want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, please contact us within [7] days of receiving your products. We will provide return or exchange instructions on a case-by-case basis.

**Shipping Options**

We offer free standard shipping worldwide. All shipping options and associated costs will be displayed at checkout.

Due to the high volume of orders, we do not offer cash on delivery.

**Shipping Times**

United States, Canada, United Kingdom, Australia, New Zealand:
Standard: 5-7 business days

Shipping times vary by location. These are our estimates:
Location | Estimated Shipping Time
Saudi Arabia | 3-5 business days
UAE | 4-7 business days
Qatar | 4-7 business days
Kuwait | 5-7 business days
Rest of the World | 7-18 days
*This does not include the 3-day processing time.

**Tracking Information**

You will receive an email with a tracking number once your order has shipped.

**The tracking number will say "No information available at this time".**

For some shipping companies, it can take 1-7 business days for the tracking information to update to the system. If your order has been more than 7 business days and there is still no information on the tracking number, please contact us.

**Can I cancel my order?**

Yes, we can cancel your order but it must be done as soon as possible as we ship items quickly. Once your order has been shipped, it will be late to cancel it.

**Lost/Missing Packages**

Logideko is not responsible if an incorrect address is entered during the checkout process. Please ensure that your billing and delivery address is correct before completing your order. Once the order has been delivered to the specified address, we are no longer responsible for the order. If we make a mistake, we will take full responsibility for the original order placed to you at no cost.

**What if there is a problem with my order?**

Our warehouse team works hard to ensure that our customers receive their orders quickly and accurately, but we are human and mistakes do happen! If you have a problem with any part of your order, please contact us immediately, preferably with photos of any incorrect or damaged items if possible.

**What is your return policy?**

Please note that we can only accept items for return after we have spoken to you and agreed to accept the items from you. If you return anything before speaking to us, we will not be responsible for any loss or damage, and if we are unable to refund the item, you will be responsible for the return shipping cost

You can contact us through our contact page! We will be happy to assist you.